There are a number of easy ways to shop for your gift card or email voucher. You can choose from the large selection of retailers that we have listed on our site, or if you can't decide what would suit a SUPERVOUCHER allows your gift recipient to choose. CLICK HERE to find out more about the SUPERVOUCHER.

To choose a retailer, use any of the following:

• Fast Shop - If you already know which retailer you wish to purchase from, simply go to the Fast Shop box on the top left hand side of the page and select a retailer from the pull down menu.
• Shopping Departments - you can see all the retailers in each of the listed categories by clicking on your choice.

• Once you have selected the store or brand, or decided on a SUPERVOUCHER, simply click on the 'Order Gift Voucher' button and fill out the order form including all the necessary details to personalise the gift card or email voucher for the receiver. You can then add it to your shopping cart.
• Your shopping cart will allow you to modify your purchases and order another if you wish to do so.
• When you have finished shopping, click on the 'Proceed to Checkout' button.
• You will then enter our Secure Payment page. Fill in all the required fields including your Credit Card details and click on the 'Proceed' button.
• Your Credit Card details will be processed through a secure network and authorised by the bank

You can choose to have the gift voucher delivered either by e-mail or by post. * If you select e-mail delivery, your gift voucher will be sent on the date selected. * Postal gift vouchers will be sent by standard mail through Australia Post.

E-mail voucher purchase: A delivery fee of AUD 2.75 ( inclusive of GST ) applies.

Postal voucher purchase: By standard post: A postage and handling fee of AUD 4.95 ( inclusive of GST ) applies. By Express Post ( within Australia only ): A postage and handling fee of AUD 6.95 ( inclusive of GST ) applies.

Postal gift vouchers will be sent by standard mail through Australia Post*. Express Post ( this service is only available for deliveries within Australia ) gift vouchers will be sent by Australia Post's Express Post Service. If posted on a business day*, Express Post gift vouchers will be delivered the next business day to locations within Australia's "Express Post Next Business Day Network". Beyond these networks, the fastest possible delivery is provided.

*All deliveries are subject to approval of online payment. Orders for gift vouchers placed on business days between the hours of 9am - 3pm (Australian EST) are generally processed immediately. Purchases made outside these hours, on weekends or public holidays may take upto 48 hours to process. giftvouchers.com will not be responsible for late delivery due to postal delays or incorrect or incomplete delivery or payment information submitted by the purchaser.

The recipient will receive a branded EFT card (similar to a debit card) for the retailer of the purchaser’s choice. The card will have the card number printed on the front. The back of the card will have printed the expiry date, gift card value, access PIN (to be entered into the EFTPOS terminal) under a scratch panel and the Terms and Conditions. The card will come enclosed in the retailer’s branded or giftvouchers.com wallet which includes the personal message that has been submitted by the purchaser.

The recipient will receive an email from marketing@giftvouchers.com with an attachment containing the e-mail voucher. The e-mail voucher will be branded with the retailer of the purchaser’s choice and will include the voucher claim code, value and validity period. Information on how to use the gift voucher as well as Terms and Conditions of Use will also be included.

The recipient will receive a thick, gloss, paper voucher branded for the retailer of the purchaser’s choice. The paper voucher will include the voucher claim code, value and validity period. A personal message submitted by the purchaser will be printed. The back of the paper voucher will include the Terms and Conditions of Use and information on where the voucher can be used.

We can accept your payment by credit card (VISA, Mastercard) or if you have a giftvouchers.com SUPERVOUCHER, this may also be used. More than one giftvouchers.com SUPERVOUCHER may be used to process your payment as well as partial payments of credit card and giftvouchers.com SUPERVOUCHER.

a) At the nearest retailer's physical store:

• Visit the store, taking the gift card or voucher with you.
• Once you have selected your purchase, the store person will validate your voucher by contacting the giftvouchers.com database. Please note that it is up to the individual store whether or not they give you an in-store voucher in place of any unused balance on your giftvouchers.com gift voucher. It is generally preferred that you use the whole value of your giftvouchers.com gift voucher.

b) At the retailer's web site (on-line retailer):

• To redeem your gift voucher on-line, go to the website of the retailer (the address will be listed on your gift voucher), and follow the instructions at the site.

• You can exchange your SUPERVOUCHER for any of our retailer gift vouchers. CLICK HERE to Fast Exchange your SUPERVOUCHER for a retail voucher or click here to find out more about the redemption procedure.

Each Gift Card has an access Personal Identification Number (PIN). As Gift Cards work in EFTPOS terminals similar to debit cards, a Gift Card PIN must be entered when making redemptions on your gift card.

Your Gift Card PIN can be found under the scratch panel on the back of your Gift Card.

Corporate or bulk ordering of gift cards is available through the "CORPORATEGIFTS" section of our website. To transact within this section, you will be required to have a Corporate Login. Click Here to register for a Corporate Login.

If you would like assistance in placing your order, please contact our Customer Service Team on 1300 783 361 or e-mail us at giftvouchers@wrightexpress.com.au .